Shipping policy

 

• Orders are processed within 1–2 business days after successful payment confirmation.
• Delivery timelines are typically 3–7 business days, depending on the delivery location.
• Delivery timelines may vary during public holidays, festivals or unforeseen circumstances.
• Customers will receive order tracking details once the shipment has been dispatched.
• Please ensure that the shipping address and contact details provided at checkout are accurate.
• Claypot is not responsible for delays caused by courier partners or incorrect shipping information provided by the customer.